Member survey results

About the survey

In the autumn of 2020 we ran an SMCC Junior Member Survey of parents whose children were members during the summer term of 2020.

110 parents responded, which is nearly half of all parents. A fantastic response. Thank you!

Below you will find some headline figures. In addition to these results, there were a number of free-text answers, and again thank you all very much for taking the time to answer these questions. The information provided is invaluable in helping inform our decision-making going forwards.

Full results have been shared with the club's Executive Committee, our coaches 360 Cricket and with all junior Team Managers and volunteers on the 'Junior Exec'.

We have held video calls with team managers and with 360 Cricket to discuss the results and ideas for making improvements.

Improvements made as a result of the survey

Some of the key improvements that we have now made, based on parents' feedback:

• We've provided a lockable container for team managers containing multiple bags of kit (stumps, cones, first aid kit, wicket keeping kit, etc) needed for running games on weekends

• We've improved the feedback loop between team managers and 360 Cricket

• We're providing many more opportunities in training and matches for players to be challenged at the right level (though without losing our club ethos based around inclusivity) - mainly by playing many more friendlies than before that run all through the summer holidays, and by entering both Kent and Surrey leagues

• To make it easier for team managers to arrange friendlies, internal games and cup games, we are now booking plenty of pitches in advance that can be used more flexibly

• We've provided our coaches with club wicket keeping kit for use during summer training

We will also continue to review all of the detailed feedback for further ways to improve the experience for players, parents, team managers and coaches.